Privacy Policy
1. INFORMATION WE COLLECT
Information collected directly from you: For the purposes described in the section “How We Use Your Information”, we collect certain information that you provide to us when you interact with the Website or use the Services. Depending on how you use elabz, this may include the following categories of information:
- Identifiers. Including device-related identifiers such as IP address, device type, unique device identifiers, and similar technical identifiers. We may also collect information about your preferences, settings, and configurations, including URLs or other resource identifiers related to your use of the Website and the Services, as well as security-related settings.
- Communications. Including information you submit when contacting us, completing forms, or requesting technical assistance or support related to the Services.
- Location information. Such as approximate or precise geolocation data, where required and only where you have provided your consent, while using certain features of the Services.
- Usage and technical data. Including information about how you access and use the Website and the Services, operational and performance data, logs, and other technical details necessary to provide, secure, and maintain the Services.
Some of the information described above may be collected automatically, for example through the use of cookies or similar tracking and device identification technologies.
Information collected from third-party sources: In limited cases, and only where necessary to enable specific functionality or support at your request, we may receive information about you from third-party service providers, such as analytics, monitoring, or error-tracking services. This information may include device identifiers, configuration data, usage data, geolocation information, or network activity data, and is used solely in connection with the operation, maintenance, and improvement of the Website and the Services.
2. HOW WE USE THE COLLECTED INFORMATION
We process the information we collect for the purposes described below, to operate and maintain the Website and to provide the Services in a secure and reliable manner:
- Providing the Services. We use information to enable access to and functionality of the Services available on the Website, including Solana (SPL) token creation and related tools, as well as to monitor usage, identify errors, and ensure the technical stability of the Services.
- User support and communications. We process information to respond to inquiries, provide technical assistance, inform you about important updates or changes to the Services, and address requests submitted through the Website or other communication channels.
- Legal and security purposes. Information may be used to comply with applicable legal obligations, respond to lawful requests from public authorities, protect the Website and the Services against abuse, fraud, spam, or other security incidents, and to enforce our Terms of Service.
- Service improvement and development. We analyze aggregated and usage-related data to better understand how the Services are used, to improve functionality, usability, and performance, and to support the ongoing development of our products and features.
- Informational and marketing communications. Where permitted by applicable law, and subject to your preferences, we may use your information to send you general updates, product-related information, or invitations to participate in surveys or feedback initiatives. You may opt out of marketing communications at any time.
Personal data is processed on the basis of your consent, where required (legal basis: Article 6(1)(a) of the GDPR), our legitimate interests in operating and improving the Website and the Services (legal basis: Article 6(1)(f) of the GDPR), and where necessary to comply with legal obligations (legal basis: Article 6(1)(c) of the GDPR).
3. SHARING INFORMATION WITH OTHERS
We may disclose certain information for legitimate business or legal purposes, but only to the extent necessary and in accordance with applicable data protection laws. Information may be shared with the following categories of recipients:
- Service providers and business partners. We may share information with trusted third-party service providers and partners who support the operation of the Website and the Services, such as infrastructure providers, analytics, monitoring, marketing, or customer support services. These entities act as data processors on our behalf and are granted access only to the information required to perform their agreed tasks. All such parties are contractually obligated to protect the information they receive, to process it solely for specified purposes, and to comply with applicable data protection and confidentiality requirements.
- Public authorities and legal bodies. We may disclose information to law enforcement authorities, courts, regulators, or other government bodies where required to do so by law, regulation, or a valid legal request, or where such disclosure is necessary to protect our rights, enforce our Terms, or safeguard the rights or safety of users or third parties.
- Business transfers. In the event of a merger, acquisition, restructuring, sale of assets, or similar transaction involving all or part of our business, personal data may be transferred to the relevant third party as part of that transaction. Where this occurs, we will take reasonable steps to ensure that any recipient processes the information in a manner consistent with this Privacy Policy.
- Advertising and promotional partners. Where permitted by law and subject to your consent where required, we may share limited personal data with advertising or promotional partners for marketing-related purposes. This may include technical identifiers or aggregated information such as device data, language preferences, country, or similar non-sensitive attributes. You may withdraw your consent for such sharing at any time, where applicable.
4. INTERNATIONAL DATA TRANSFERS
The Services are offered globally. As a result, your personal data may be transferred to, stored, or processed in jurisdictions outside your country of residence, including countries that may not provide the same level of data protection as your local laws. The primary location where personal data is processed is within the European Union, including Poland.
If you access the Website from outside Poland or the European Union, please note that your information may be processed in those locations and may also be handled by service providers or partners operating in other countries.
Where international transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, including contractual protections and other legally recognized mechanisms, to ensure an adequate level of protection for your personal data.
For additional information regarding the safeguards applied to international data transfers, you may contact us at:
Email: contact@elabz.io
5. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to collect information about how users interact with the Website and the Services. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain preferences or settings.
Cookies help us understand how the Website is used, improve performance and usability, and tailor content to user preferences. Cookies do not contain malware and cannot access personal data such as email addresses without user interaction.
You may configure your browser to notify you when cookies are being used, or to block or delete cookies altogether. Please note that disabling cookies may affect certain functionalities of the Website.
In addition to cookies, we may use similar technologies such as web beacons or pixel tags to analyze Website usage and improve our Services. We may also collect aggregated statistical data regarding how the Services are used and how User Content is created through the platform.
6. SECURITY OF YOUR INFORMATION
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. Our systems are secured using industry-standard safeguards, including firewalls and access controls.
Access to personal data is limited to authorized personnel and service providers who require such access for legitimate operational purposes and are subject to confidentiality obligations. We regularly review and update our security practices to maintain an appropriate level of protection.
7. LINKS TO THIRD-PARTY WEBSITES
The Website may contain links to external websites or services operated by third parties. We do not control and are not responsible for the content, security, or privacy practices of such third-party websites. We encourage users to review the privacy policies of any external sites they visit.
8. YOUR RIGHTS REGARDING PERSONAL DATA
Subject to applicable law and any relevant legal limitations, you may have certain rights with respect to your personal data. These may include the right to access, correct, update, delete, or restrict the processing of your personal data.
To exercise your rights, please contact us using the contact details provided in this Privacy Policy. We may need to verify your identity before fulfilling certain requests.
9. DATA RETENTION
Personal data processed on the basis of your consent will be retained until you withdraw that consent.
Where personal data is processed based on our legitimate interests, it will be retained until you object to such processing, unless we are legally required or permitted to retain it for a longer period.
Information submitted through contact forms or support communications may be retained for up to three (3) years in order to comply with accountability and record-keeping obligations.
10. CHANGES TO THIS PRIVACY POLICY
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be published on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how your information is protected.
11. CONTACT US
If you have questions, concerns, or complaints regarding data protection or this Privacy Policy, or if you wish to exercise your rights, you may contact us at:
Email: contact@elabz.io